Visit & support
Your time
at the Lab.
Arrival details, booking changes, and help with your account.
Before you arrive
Contact us to confirm the facility address, parking, and entry instructions before travelling. These details are not yet published here.
The calendar offers sessions between 9:00 and 22:00 Seattle time. Dates and times depend on your booking window and court availability.
Ask for arrival informationUsing The Wall
The Wall is shared for a warm-up or cool-down with your same-day Lab session, without using lane credits. It is first come, first served.
When others are waiting, please keep your turn to 15 minutes.
Bookings & changes
Review the court, Seattle date and time, and price before confirming. Your booking list shows cancellation and rescheduling rules and any refund review before you submit a change.
Waitlist notices appear in your website account. Joining does not reserve a court or guarantee an email or text notification.
Manage bookings, calendars & waitlistCoach requests
A request is pending until the coach confirms it. Use your request reference when contacting us.
Sign in and verify the booking email to view or cancel a future request.
View coach requestsMembership & account support
Your account provides membership status, renewal controls, and credit history. Plans marked Coming soon are not open for enrollment.
For payment help or account closure, contact the team from your account email. Ask which records will be removed and which booking or payment records need to be retained. Do not send passwords or card details by email.